Beginning on January 1, 2002, you can add your name, address and telephone number to state-sponsored “No Call Lists,” which will identify you as someone who does not wish to receive telemarketing calls. You can choose to register a residential telephone number for one or both of two “No Call Lists” sponsored by the Public Utility Commission (PUC.)

STATEWIDE “DO NOT CALL” LIST

The first list, a statewide “Do Not Call List,” will apply to all telephone marketers operating in Texas. There is a registration charge of $2.25 for each residential phone number to be included in this list only. Your registered residential telephone number(s) will remain on this list for three years.

“ELECTRIC NO CALL LIST”

The second list has been created to prevent calls only from Retail Electric Providers (REPs) and telemarketers calling about your electric service. There is a registration charge of $2.55 for each number placed on the “Electric No Call List.” Numbers placed on this list will remain on the list for five years. Both residential and business numbers can be registered for the “Electric No Call List.”

WHEN WILL THESE CALLS STOP?

Lists will be updated for telemarketers on a quarterly basis beginning April 2002. Within 60 days of the date your number appears on a published list, you should stop receiving telemarketing calls. If you continue to receive telemarketing calls after the 60th day, contact the PUC or the Office of the Attorney General.

ARE THERE EXCEPTIONS TO THE RULES FOR TELEMARKETERS?

Yes. Telemarketers may contact customers:

HOW DO I SIGN-UP?

Online and telephone registrations must be paid by credit card. Mailed applications may be paid by personal check or credit card. Residential customers may register for both “No Call Lists” at a cost of $4.80.

 
Companies that conduct telemarketing activities should call 1-866-896-6225, or read the Telemarketing FAQ for compliance information and additional details regarding Texas’ “No Call Lists.”